Terms & Conditions

www.umang-himalaya.com (“Website”) is owned and operated by Mahila Umang Producers Company Limited, a company incorporated under the laws of India. Your use of the Website and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with Mahila Umang Producers Company Limited and these terms and conditions including the policies provided below constitute your binding obligations, with Mahila Umang Producers Company Limited. For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to access the Website whether or not by providing Registration Data while registering on the Website. The Website allows the User to surf the Website or making purchases without registering on the Website. The term “We”, “Us”, “Our” shall mean Mahila Umang Producers Company Limited. When You use any of the services provided by Us through the Website, You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

  1. You agree not to:
    • Infringe any patent, trademark, trade secret, copyright, or other proprietary rights of any party; engage in activity that may interrupt, destroy, or limit the functionality of the services or of any computer software or hardware or telecommunications equipment.
    • Violate any applicable law
  2. You acknowledge that Mahila Umang Producers Company Limited does not warrant or guarantee that any product descriptions or other content on the Website is accurate, complete, reliable, current, or error-free. In the event a product is listed at an incorrect price or with incorrect information due to any error, including a typographical error or error in pricing or product information received, Mahila Umang Producers Company Limited has the right to refuse or cancel any orders placed for products listed at the incorrect price. If your credit card has already been charged for the purchase and your order is cancelled, We will issue a credit to your credit card account in the amount of the charge as soon as reasonably possible.
  3. All items purchased through the Website are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon Our tender of the item to the carrier.
  4. You expressly understand and agree that:
    Your use of the products on the site is at your sole risk. Unless otherwise expressly specified in writing, the services and products sold on the site are provided on an “as is” and “as available” basis. Unless otherwise expressly specified in writing, Mahila Umang Producers Company Limited expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non infringement.
  5. Use of the Website is only permitted to persons who can form a legally binding contract under the Indian Contract Act, 1872.
  6. We shall not be responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.
  7. These conditions are governed by and construed in accordance with the laws of India. All disputes shall be subject to exclusive jurisdiction of the courts at Uttarakhand.


Privacy Policy

For us privacy for our valued customer is very important. We strongly believe that the personal information of our customers should not be shared with the third party without the prior consent or request from the customer. Privacy is the right of an individual and at Mahila Umang Producers Company Limited the information of the customer such as contact no., email, addresses etc is used only for the internal purpose and not for sale. We also require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We at Mahila Umang Producers Company Limited condemn the unauthorized reach and misuse and/or disclosure of the personal information of the customer and we have strict guidelines and high security features to prevent the same. Any changes in our ‘Privacy Policy’ will be posted here on the website.

Secure Online Payments

The visitor on our website please take a note that your name, email address and other personal information submitted on our website may be stored with us and may also appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc. For the financial transactions by credit card Mahila Umang Producers Company Limited uses a 3rd party secure payment gateway provided by “PayU” and the credit card details are ‘not stored’ with Mahila Umang Producers Company Limited, instead the information is securely stored and encrypted with Visa/MasterCard etc.

Smart Cookies

We use ‘Cookies’ to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. ‘Cookies’ are tiny text files which our Website places on your computer’s hard drive to store information about your shopping session and to identify your computer.

Return, Refund and Cancellation Policy

Products once sold cannot be returned, however, after placing the order customer can cancel the order within 1 hour if he/she wishes to. Refund will be processed through same mode as the payment within 10 working days.

Shipping Policy

We usually ship the product within 2 working days after receiving the order and try and deliver them within 10 days.